|athenahealth Partners with CoverMyMeds to Help Patients Fill Prescriptions Faster|
athenahealth’s Integration of E-Prior Authorization for Prescriptions into athenaClinicals Reduces Approval Process from Nine Days to Three; Cuts Administrative Work in Half i
WATERTOWN, Mass. and COLUMBUS, Ohio,
Of the estimated 185 million prescriptions a year in the U.S. that require prior authorization from payers, 40 percent are eventually abandonedii. One reason is because the process to determine insurance coverage is extremely time-consuming, involving phone calls and faxes between pharmacy, provider and health insurer. This can leave the patient in limbo, waiting for medication. To help alleviate this burden, athenahealth® and CoverMyMeds have worked together to integrate CoverMyMed’s ePA platform software into the workflow of athenaClinicals® for a fully-integrated experience with features including auto-population of ePA requests for medications and the ability to receive real-time determinations from partnered health plans.
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“As part of our commitment to reducing our clients’ work through intelligent automation, we’re proud to partner with CoverMyMeds to connect clients to payers and pharmacy managers to ease the transactions associated with prior authorizations,” said Kyle Armbrester, chief product officer at athenahealth. “We’ve tackled some of the most onerous, revenue-draining tasks on behalf of our clients— patient insurance authorization, insurance denials, and patient scheduling—to name a few. And, as an open cloud platform, we can introduce new offerings at scale in contrast to siloed legacy systems. Through partnerships with companies like CoverMyMeds, athenahealth will continue to meet the demands of its providers while helping them optimize care management and navigate the business of healthcare.”
“Partnering with athenahealth brings us another step closer to accomplishing our mission of helping patients get the medications they need to live healthy lives,” said Scott Gaines, SVP and general manager, provider solutions at CoverMyMeds. “By integrating the ePA process into the workflow, we’re able to facilitate real-time determinations and reduce the chances of patients leaving the pharmacy without their prescription. We’re thrilled to partner with athenahealth to bring this critical capability to providers.”
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About athenahealth, Inc.
i Data is based on results of athenahealth beta users as of
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